Monport Laser Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Monport Laser Technology ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or contact us. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact information: Name, email address, phone number, company name, and mailing address when you submit a quote request, place an order, or contact customer support.
  • Order information: Products purchased, payment method (we do not store full credit card numbers), shipping address, and order history.
  • Communication data: Content of emails, support tickets, live chat messages, and phone call records related to your inquiries.
  • Account information: Login credentials if you create an account on our website.

2.2 Information Collected Automatically

  • Device and browser information: IP address, browser type, operating system, screen resolution, and device identifiers.
  • Usage data: Pages visited, time spent on pages, referring URLs, and click patterns.
  • Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to improve site functionality and analyze usage patterns. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Respond to your inquiries and provide customer support
  • Send order confirmations, shipping notifications, and warranty information
  • Improve our website, products, and services based on usage patterns
  • Send marketing communications (only with your opt-in consent)
  • Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Payment processors, shipping carriers, email service providers, and analytics platforms that help us operate our business.
  • Legal requirements: When required by law, regulation, legal process, or government request.
  • Business transfers: In the event of a merger, acquisition, or sale of company assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing activities

To exercise these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

9. International Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our website, you consent to this transfer. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our website and products are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Monport Laser Technology
15333 Culver Drive, Suite 340
Irvine, CA 92604, United States
Email: [email protected]
Phone: +1 (949) 539-8888